three weeks ago the electrical
"three weeks ago the electrical power module for my Lorex 2000 system we purchased and installed one year ago. They would not handle the issue under the warranty so I paid to order a new power module. (I was talking to a foreign entity and it was not easy to understand). The order number was L718853 . About a week later I received an email stating the order had been cancelled. I called and was advised the part ordered was no longer available. They recommended the above power module ACCPWR12V5A which is for a 16-24 channel (camera) system. Ours is an 8 to 16 channel system. I ordered that part (order # L719799) which was about two times the price of the other power module. The part came in today. From the picture you can see the power module has a cord to connect to the camera cord and a cord to plug into the wall. The part I received did not have a cord to plug it into the wall. I tried to call tonight when I receive it but they are closed and don't open until Monday. I have been without my security system for over a month. Obviously the power module provided with the system was defective and did not last even a year. I would not recommend purchasing any Lorex system because they do not durable and Lorex does not stand behind them. Their service system is cumbersome, ineffective and inefficient."
