Review topics: ["quality","shipping","size","looks","value","service","setup","works","sound","installation","instructions","issues","volume","functionality","wires","chime","display","doorbell","addition","box","set","ring","lorex","cameras","unit","option","device","choice","speaker","tone"].
Reviews
The Chime Box works but
"The Chime Box works but has very limited functionality. Working with Claude AI, I've tried every possible means to connect the signal sent to the ChimeBox from my doorbell push button to my Google Home Automation system. Unlike competing ecosystems, Lorex does not make this possible. Lorex has extremely limited Home Automation connectivity and Lorex online support requires extremely long waits, and I have yet to have them solve any of my connectivity and home automation problems."
— David T. (2/5)
I was not able to
"I was not able to get it working. Issues with transformer and wired ringer. Something may have shorted out so am left without a ringer. Don't know if I need a "chime kit" for the wireless ringer. There are two chime boxes on my current wired ringer. Just don't know how it should be wired. I tried to copy the existing wiring and believe my wired ringer and new transformer are fried. Not Happy"
— Roger K. (5/5)
I works great and loud
"I works great and loud enough that we can hear it in the next room when set to the loudest setting. We have had no problems with it at all."
— Aaron J. (5/5)
The doorbell chime box is
"The doorbell chime box is loud enough for my 91-year-old mother to hear it and it looks small and inconspicuous as it is a small box. No one will notice it plugged in the outlet."
— Theresa P. (5/5)
Works but over-priced
"Works great but cost more than a good doorbell. The problem is I wanted everything on one system."
— Terry M. (2/5)
Love the fact that the
"Love the fact that the chime alerts every time the door is opened, whether my phone is in the house or not. A few setup issues but seems to be good now. Between Lorex and Youtube we figured it out. Unit is small and discreet."
— DOUGLAS L. (5/5)
This is about the doorbell,
"This is about the doorbell, not the Chimebox: Delivery was prompt and well communicated. Installation was mechanically challenging but doable as the instructions are in very fine print. Establishing a connection however was beyond frustrating. After three (3) calls to Support (we received no ticket/case number with the first call, asked for one on the second, but in both instances had the call dropped while trying to follow directions). After the third call, handled via what sounded like google translate, and still no success with connecting to the network, we were told to wait three business days for follow-up. By this time we had repeatedly, to each individual in Support, confirmed that we had purchased the item recently, from the website, that voltage was correct, wiring was correct, router was adequate, internet service was sufficient, repeating the connecting process on different phones multiple times, as well as read ID numbers and serial numbers printed in miniscule font, and generally jump through hoops over and over again when the problem was the product. We missed that first follow-up call, then called Support a fourth time. After this conversation we were told Lorex would send a replacement unit, which arrived in a couple of days. That unit functioned as it should. Returning the first unit was seamless. All of this was complicated by significant language differences and phone transmission quality that made conversations difficult at best. The product might function very well but it will be forever contaminated with the history of hours spent in futile efforts at set-up. If only the threshold of suspicion had been lower, and Lorex had been more willing to accept the possibility of a faulty unit, we might not have had to spend as much time repeating the same steps over and over again. Now the doorbell rings, the chime helps us hear it in other parts of the house, and the camera captures a nice image. Yay."
— Karen D. (3/5)
The doorbell camera was a
"The doorbell camera was a easy install picture quality is very nice and the app is working great Also other cameras to be installed when my son gets back with his high reach bucket truck , so far very nice quality"
— christopher b. (5/5)
took a little maneuvering to
"took a little maneuvering to unsilence but now working great in case the cell phone is not nearby when a visitor or package arrives"
— william h. (5/5)
Nice tone selection, also the
"Nice tone selection, also the sound level is adjustable. Paired easily to the both doorbells, happy with this quality product."
— Terry D. (5/5)