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Lorex Technology Inc. (Lorex) is committed to improving accessibility. We will put the following policies into practice as required by the Accessibility for Ontarians with Disabilities Act (AODA).

Effective Date: January 1st, 2020
Last Reviewed on: January 14th, 2020


Lorex is committed to training staff on Ontario's accessibility laws and on accessibility aspects of the Human Rights Code that apply to persons with disabilities.

Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

Information and communications

Lorex is committed to meeting the communication needs of people with disabilities. When asked, we will provide information and communications materials in accessible formats or with communication supports. This includes publicly available information about our goods, services and facilities, as well as publicly available emergency information.

Lorex will consult with people with disabilities to determine their information and communication needs.


Lorex will notify the public and staff that we will accommodate disabilities during recruitment and assessment processes and when people are hired. If needed, we will provide customized workplace emergency information to employees who have a disability. If using performance management, career development and redevelopment processes, we will take into account the accessibility needs of employees with disabilities.

Design of Public Spaces

Lorex will meet the Accessibility Standards for the Design of Public Spaces when building of making major modifications to public spaces. Public spaces include:

  • Parking lot
  • Entrance to customer service area
  • Entrance to office

Modification to This or Other Policies

Any of our policies that do not respect and promote the dignity and independence of people with disabilities will be modified or removed.

Multi-Year Accessibility Plan

New Column New Column New Column New Column New Column
Requirement Outlined in the Act
Lorex's Actions
Status as of 2019
Current Status
PART I - General Requirements

Establishment of Accessibility Policies

Accessibility Plan


PART II - Information and Communications Standards

Emergency procedures, Plans for Public Safety Information

Accessible Websites & Web Content


Accessible Formats & Communication Supports

PART III - Employment Standards

Workplace Emergency Response Information

Recruitment - General

Recruitment, Assessment or Selection Process

Notice to Successful Applicants

Informing Employees of Supports

Accessible Formats & Communication Supports for Employees

Documented Individual Accommodation Plans

Return to Work Process

Performance Management

Career Development & Advancement


PART IV - Transportation Standard


PART V - Built Environment Standard

Waiting Area


Feedback can be made using the following methods:

  • Phone: (905) 946-8589 ext. 128
  • Mail:
    • Attention Human Resources
    • 250 Royal Crest Court
    • Markham, Ontario, L3R 9Y2
  • Website:
  • E-mail:
  • Hours: Monday to Friday, 9am to 5pm

Generally speaking, customers can expect a response from within five (5) business days, and Lorex will make reasonable efforts to provide a response in the same format that the feedback was received.

Accessible Formats

All of the aforementioned information are available in accessible formats upon request.