Person relaxing at home while viewing security camera recordings on a smartphone, with multiple video clips showing pet activity and family moments captured by Lorex cameras

Turn Moments Into Answers for Everyday Life

We’re thrilled to introduce Connect Cloud+, a secure cloud backup that helps keep smart motion events recorded and accessible—even if your device goes offline.

View Plans→
Person relaxing at home while viewing security camera recordings on a smartphone, with multiple video clips showing pet activity and family moments captured by Lorex cameras

Turn Moments Into Answers for Everyday Life

Lorex Connect Cloud+ combines the security of local recording with the convenience of AI-powered cloud access—making it easier to protect, search, and stay connected to the moments that matter most.

Unlock More with Lorex Connect Cloud+

Lorex Connect Cloud+ showing saved camera clips with cloud video retention.

60-Day Cloud Retention

Keep Important Moments for Longer.

Life doesn't always happen when you're watching. Store up to 60 days of key events so you can review them whenever you're ready.

Local & Cloud Storage

Secure Recording in Two Places.

Use secure cloud recording with local storage, so saved events remain accessible if your camera goes offline.

Lorex Smart AI Search finding package delivery events across recorded security footage.

Smart AI Search (Coming Soon)

Find What Matters in Seconds

Describe what you're looking for and let AI find it — no more scrubbing through hours of footage.

Plans & Pricing

Choose Your Plan

Best for individual cameras

Single Camera

$8.99 /mo CAD

Or $89.99/year · 1 camera

  • Smart Motion Event Storage*
  • 60-Day Cloud Retention
  • Smart AI Search Coming Soon

Homes & businesses with multiple cameras

Multi-Camera

$24.99 /mo CAD

Or $249.99/year · up to 10 cameras in one location

  • Smart Motion Event Storage*
  • 60-Day Cloud Retention
  • Smart AI Search Coming Soon
  • Emergency Self-Monitoring Coming Soon

*Supported AI detection types vary by camera model.

AI Detection Compatibility

Compare the Smart Motion Event detection types supported by each compatible camera model.

Detection Type FL301 camera FL301 Series IC501 camera IC501 Series IC101 camera IC101 Series
Person Detection Supported Supported Supported
Pet Detection Supported
Face Detection Supported

Connect Cloud+ is currently available for Lorex Connect Wi-Fi products only. Support for recorders is coming soon.

Cloud+ Compatible Products

More Compatible Devices Coming Soon!

Check back soon or sign up to be the first to know.

FAQ

What is Lorex Connect Cloud+?

Lorex Connect Cloud+ backs up smart motion event recordings from compatible Lorex Connect cameras to the cloud. This gives you another way to access important footage, even if the camera goes offline or its SD card is removed.

How do I subscribe to Lorex Connect Cloud+?

Visit the Lorex Cloud web portal and sign in using the same email, password, and region as your Lorex Connect app account. Select the cameras you want to cover, choose a plan, and complete checkout.

What recordings are saved to Lorex Connect Cloud+?

Lorex Connect Cloud+ securely stores smart motion event clips, making it easy to review important activity without searching through hours of footage. When your camera detects a supported event, the clip is automatically backed up to the cloud.

Where can I view my cloud recordings?

Cloud recordings are viewed in the Lorex Connect app. Open the camera, select Playback, and tap the cloud icon to switch to cloud recordings.

How do I manage or cancel my subscription?

Subscriptions purchased through the Lorex Cloud web portal are managed through the web portal. From My Subscriptions, you can add or remove cameras, update your payment information, or cancel your plan.

Your subscription remains active until the end of the current billing period after cancellation.

Is Lorex Connect Cloud+ the same as the Classic Cloud Plan?

No. Lorex Connect Cloud+ and the Classic Cloud Plan are separate services. Lorex Connect Cloud+ works with compatible devices in the Lorex Connect app, while the Classic Cloud Plan supports devices that use the Lorex Classic app. Subscriptions cannot be shared between the two services.

If someone steals my camera and resets it, can I still access my past cloud recordings?

Yes, but only if you do not delete the device from your account.

As long as the camera remains linked to your original account, you will still be able to access all cloud recordings captured up until the time it was taken—even if the camera is reset and paired with a new account.

Important Note: If you remove or delete the camera from your account, you will permanently lose access to those historical cloud recordings.

How does the 30-day free trial work?

Subscriptions purchased through the Lorex Cloud web portal are managed through the web portal. From My Subscriptions, you can add or remove cameras, update your payment information, or cancel your plan.

Your subscription remains active until the end of the current billing period after cancellation.

Learn More About Lorex Connect Cloud+

Find step-by-step setup instructions, subscription details, compatibility information, and troubleshooting support.

For step-by-step instructions, visit How to Subscribe to Lorex Connect Cloud+ Through the Web Portal.

For setup help or common issues, visit Lorex Connect Cloud+ FAQs & Troubleshooting