This is an excellent opportunity for post-secondary students to gain exposure to Accounting. We are currently looking for an intern to join our finance department. The Accounting intern is responsible for manual process work and bank reconciliation duties.
It will also be responsible for maintaining accounting principles, practices, and procedures to ensure accurate and timely financial reporting and statements.

Duties & Responsibilities:

• Reconciliation of AR and returns, record the transactions into the ERP system and analyze their impact on the Financial Statements
• Identifies and implements new ways to improve quality and efficiency of the processes
• Recommends and implements process improvements within assigned projects o Participate in meetings to actively contribute towards improving centralized processes
• Analyze financial and operational data to provide reports and support processing of transactions

Knowledge, Skills and Abilities (KSAs)

• Enrollment in a Bachelor's degree program required, Finance, Accounting, Business
• Administration related field preferred
• Ability to take direction and absorb information quickly
• Ability to multi-task and take initiative o Proficient in Microsoft Office applications (Word & Excel)
• Strong attention to detail with a dedication to accuracy
• Excellent verbal and written communication skills
• Strong organizing, prioritizing and analytical skills
• Preferred: SAP knowledge

Background Experiences

• Understanding of basic accounting concepts
• Inventory and/or distribution experience o Interest in pursuing CPA or any other professional accounting degrees

The B2B Account Representative will be responsible for rapid growth of B2B revenue, managing Corporate and Distribution channels. The incumbent will be able to identify and convert leads into opportunities and complete post-sale support and develop an excellent understanding of the client’s business through relationship building. The successful candidate will be an outgoing, experienced, and professional self-starter, driven for results and have previous B2B sales experience preferably in security and smart home product categories.

Duties & Responsibilities:

• Uncover new leads through prospecting tools like ZoomInfo to develop new business opportunities and clients.

• Consult with clients in various channels including distribution to understand their needs and goals to best align them with the appropriate solution, resources, or internal teams for follow-up.

• Develop strong working relationships with prospects, clients, and partners and own the relationship from start to finish.

• Strategic account onboarding for the Lorex Partner Program and execution of planned business growth with multiple distributors and value-added retailers (VARS).

• Responsible for the development and achievement of sales goals through the distributor, VAR, Installer, and Franchise solutions channels.

• Incorporate Omni channel strategies and pricing with planned promotional activity with each account.

• Achieve daily, weekly, and monthly targets and budgeted metrics/KPI while ensuring company database is accurate and up to date.

• Provide weekly and monthly sales forecast for all key accounts.

• Bridge client concerns and recommend products and solutions to fill their requirements.

• Manage CRM so we have the most relevant customer profile and program details.

• Qualify customers and insure they are in the correct tier of our partner program.

• Communicate competitive developments within the industry and the client base back to Sales Management and Product Management team.

• Acquire, analyze, and review weekly/monthly sell-through reports.

• Act as the key interface between the customer and all relevant divisions and provide post-sale support.

• Timely follow-up and execution of setup sheet documentation & content coordination with Sales Support & Marketing including model assortments.

• Prepare and submit timely and accurate paperwork for customer sales programs & promotional requests and Marketing Development Funding Support for approval.

• Assist credit/AR in clearing up chargebacks, deductions, and collections if necessary.

• Ability to demonstrate our security products and provide product training on Lorex assortment.

• Obtain account shipping and receiving compliance metrics.

• Other duties as required.

Knowledge, Skills and Abilities (KSAs)

• Highly developed relationship building skills - phone and in-person sales and ability to answer questions from industry contacts in a competent and professional manner

• Networking ability to target key decision makers and build rapport quickly

• Strong Analytical and presentation skills

• Strong time management, follow-up, and organizational skills

• Excellent verbal and written communication skills

• Excellent problem-solving skills

• Goal oriented and driven to exceed expectations

• Strong in MS Office Suite

• Self-starter who wants to achieve success

• Excellent customer service skills

Competency Profile

• Excellent product knowledge

• Customer-focused with the ability to remain calm under pressure within a continually changing environment

• Active listening skills

• Ability to identify upsell opportunities

• Able to identify customer’s needs and provide adequate solutions

• Onboarding specialist with knowledge of Customer intake, Timely e-mails and follow-up

Background Experiences

• Minimum Three years+ working experience in managing B2B accounts (Distributor and Enterprise Accounts)

• Experience with CRM and lead generation tools (Zoom Info)

• Undergraduate degree in business, marketing or college diploma in a relevant field

• Security Industry-related experience would be considered an asset

• FreshSales CRM experience would be considered an advantage

Lorex welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Summary

Reporting to Senior Marketing Manager, the Multi-Media Specialist is the primary role for all steps involved from scripting, story boarding, filming and editing animated and video assets to be use across Lorex’s online, retail, and social platforms. In addition, this role will provide secondary support for ad hoc design requests.

With a strong concentration on creating video content for retail sales channels, customer facing promotional material and associated instructional content, social media and digital, this role will be responsible for all steps of production.

The successful candidate must have knowledge in Adobe Premiere, Aftereffects and Photoshop, as well as excel with collaborating with third-party production companies and vendors to ensure that the department always delivers high quality audience-appropriate videos. They will also act on feedback provided from reporting metrics to make improvements to print and digital support media as needed.

Duties & Responsibilities:

Video:

• Working alongside Sr. Marketing Manager and third party vendors, assist with pre-production, production, and post production for video shoots; including all scripting, story boarding and editing
• Develops video concepts and treatment and with direction of the Sr. Marketing Manager, quotes and manages video proposals to align with budget allocated to video projects
• Develops ideation for video projects and assists with scripting and treatment and is capable of staging, filming and editing video projects
• Review, track and assist in the prioritization of internal video/media needs from creative brief to delivery
• Lead video production with logistics, set-up and execution for video projects
• Attend planning and strategy meetings to support content development as well as company and project deliverables
• Films and edits short videos for social media platforms for both organic and paid use
• Creates static and motion graphics as well as animated videos for social media channels, digital ads as well as other video projects
• Creates quick product focused “How To” videos for social media, website and more
• Responsible for Youtube execution and best practices for Youtube optimized content
• Edits footage and provides assistance with post-production on video projects
• Lead video production department with logistics, set-up and execution for video projects
• In collaboration with Product Management and Marketing, produce promotional images and videos in advance of new product releases and sales events, meeting specific format and resolution standards
• In advance of product releases and interface updates, construct instructional videos featuring in-house developed motion graphics to explain and walk through product details and set up
• Produce a library of usable content to include video clips, security camera footage, photos, graphics, and design
• Leads internal Technical Support Videos and responsible for scripting, pre-production items, filming, and editing. Support videos consist of: Installation, how to Vignettes, FAQ and Step-by-Step Instructional videos
• Create images and videos for various social media platforms
• Collaborates with cross-functional teams to ensure promotions, product launches and content is consistent

Social Media:

• Supports the social media content calendar in accordance to company’s marketing strategy
• Responsible for uploading all videos to the Lorex YouTube Channel and maintaining video library and playlists of all assets
• Ability to create Youtube specific video content to optimize performance
• Creates and edits static, animated and video content for all social media platforms
• Works alongside the Social Media Coordinator to support in the creation of images and videos for various social media platforms
• Attend planning and strategy meetings to assist in content development as well as company and project deliverables. Contributes to the Social Media Content Calendar

Knowledge, Skills and Abilities (KSAs)

• Work experience in video/media environment
• Educational degree or certificate in Marketing, Film or similar work experience
• Creative ability to take a concept into a well finished video
• Minimum of 1-3 years of video production experience
• Minimum of 1-3 years of project management experience
• Strong attention to detail
• Excellent estimating and scheduling skills
• Knowledgeable on video, film or TV production
• Excellent problem-solving and conflict resolution skills
• Experience working on and tracking of multiple projects simultaneously
• Knowledge of or experience with Adobe Creative Suite, Microsoft Office Suite, Adobe Premiere Pro, Final Cut Pro X and various digital file formats would be of benefit
• Experience with Google Workshops to optimize content an asset

Competency Profile

• Ability to act quickly and respond in a respectful and insightful way to customer inquiries
• Ability to work under pressure and execute deliverables by deadline
• Ability to work on multiple projects at the same time
• Ability to creatively produce
• Ability to be highly organized with keen attention timelines

Background Experiences

• Creative visual ability to develop video content from concept to execution
• Strong interpersonal skills, ability to work on multiple tasks and proven organizational and time management skills
• Creative and innovative thinker with an ability to adapt to social media, video and technical changes and trends
• Efficient time management skills and ability to work under tight deadlines
• Excellent writer and editor
• Ability to develop video content across different platforms that require different treatments
• Ability to work in a team setting and collaborate with cross-functional teams

Job Summary

Reporting to Senior Marketing Manager, the Multi-Media Intern would offer support for all steps involved from scripting, story boarding, filming and editing animated and video assets to be use across Lorex’s online, retail, and social platforms. In addition, this role will provide secondary support for ad hoc design requests.

The successful candidate should have some knowledge in Adobe Premiere, Aftereffects and Photoshop, as well as excel with collaborating with third-party production companies and vendors to ensure that the department always delivers high quality audience-appropriate videos. They will also act on feedback provided from reporting metrics to make improvements to print and digital support media as needed.

Duties & Responsibilities:

Video:

• Working alongside Sr. Marketing Manager and third party vendors, assist with pre-production, production, and post production for video shoots; including all scripting, story boarding and editing
• Assist in Developing video concepts and treatment and with direction of the Sr. Marketing Manager, quotes and manages video proposals to align with budget allocated to video projects
• Assist in Developing ideation for video projects and assists with scripting and treatment and is capable of staging, filming and editing video projects
• Review, track and assist in the prioritization of internal video/media needs from creative brief to delivery
• Assist in video production with logistics, set-up and execution for video projects
• Attend planning and strategy meetings to support content development as well as company and project deliverables
• Films and edits short videos for social media platforms for both organic and paid use
• Creates static and motion graphics as well as animated videos for social media channels, digital ads as well as other video projects
• Creates quick product focused “How To” videos for social media, website and more
• Responsible for Youtube execution and best practices for Youtube optimized content
• Edits footage and provides assistance with post-production on video projects
• Assist in video production department with logistics, set-up and execution for video projects
• In collaboration with Product Management and Marketing, produce promotional images and videos in advance of new product releases and sales events, meeting specific format and resolution standards
• In advance of product releases and interface updates, construct instructional videos featuring in-house developed motion graphics to explain and walk through product details and set up
• Produce a library of usable content to include video clips, security camera footage, photos, graphics, and design
• Assist in internal Technical Support Videos and responsible for scripting, pre-production items, filming, and editing. Support videos consist of: Installation, how to Vignettes, FAQ and Step-by-Step Instructional videos
• Assist in Creating images and videos for various social media platforms
• Collaborates with cross-functional teams to ensure promotions, product launches and content is consistent

Social Media:

• Supports the social media content calendar in accordance to company’s marketing strategy
• Assist in uploading all videos to the Lorex YouTube Channel and maintaining video library and playlists of all assets
• Ability to create Youtube specific video content to optimize performance
• Creates and edits static, animated and video content for all social media platforms
• Works alongside the Social Media Coordinator to support in the creation of images and videos for various social media platforms
• Attend planning and strategy meetings to assist in content development as well as company and project deliverables. Contributes to the Social Media Content Calendar

Knowledge, Skills and Abilities (KSAs)

• Work experience in video/media environment is an asset
• Recent graduate in Marketing, Film or related field at a college or university
• Creative ability to take a concept into a well finished video
• Some video production experience is an asset
• 1 Year experience in project management
• Strong attention to detail
• Excellent estimating and scheduling skills
• Knowledgeable on video, film or TV production
• Excellent problem-solving and conflict resolution skills
• Experience working on and tracking of multiple projects simultaneously
• Knowledge of or experience with Adobe Creative Suite, Microsoft Office Suite, Adobe Premiere Pro, Final Cut Pro X and various digital file formats would be of benefit
• Experience with Google Workshops to optimize content an asset

Competency Profile

• Ability to act quickly and respond in a respectful and insightful way to customer inquiries
• Ability to work under pressure and execute deliverables by deadline
• Ability to work on multiple projects at the same time
• Ability to creatively produce
• Ability to be highly organized with keen attention timelines

Background Experiences

• Creative visual ability to develop video content from concept to execution
• Strong interpersonal skills, ability to work on multiple tasks and proven organizational and time management skills
• Creative and innovative thinker with an ability to adapt to social media, video and technical changes and trends
• Efficient time management skills and ability to work under tight deadlines
• Excellent writer and editor
• Ability to develop video content across different platforms that require different treatments
• Ability to work in a team setting and collaborate with cross-functional teams

We are seeking for an experienced, strategic and resourceful Amazon and Online Marketplace sales leader with proven success at a reputable brand. This person will lead the rapid growth of Amazon Marketplace and other leading online marketplace platform businesses such as eBay, Walmart, Target, and others.

The ideal candidate will be an entrepreneurial leader who can own expansion and end-to-end execution within this important channel. The candidate will possess in-depth knowledge and understanding of the online marketplace landscape and consumer journey. Proven experience driving dynamic growth through Amazon and other online marketplace platforms is a must, including tactical proficiency in ratings and reviews, marketplace operational tools (including Amazon Seller Central), Amazon marketing platforms, sales, and operations. With this knowledge and experience, this person will develop a strategy to rapidly grow the existing US/CA Amazon business while launching and expanding business on other marketplace platforms (such as NewEgg, eBay, etc.)

The successful candidate will lead the online marketplace team, work closely with senior leadership, and collaborate with key internal and external stakeholders.

Duties & Responsibilities:

• Full ownership of P&L for Amazon and other marketplace channels exceeding $20M USD
• Develop the short and long-term online marketplace vision, mission, strategy for rapid business growth
• Drive profitable growth that delivers on overall company objectives.
• Set the annual and quarterly channel strategy, define KPIs, and lead the marketplace team in the execution of these plans.
• Design and implement optimal price and promotional plans for the marketplace business in close coordination with the merchandising team
• Maintain accurate sales forecast and optimal inventory level at FBA and 3PL to Maintain 85%+ buy box and avoid out of stock situation
• Collaborate with the performance marketing team on designing the marketing campaigns and media mix to maximize ROAS
• Set aggressive but attainable KPIs (including revenue and profit goals), measure and analyze regularly and produce insights to be regularly reported to the leadership team
• Responsible for driving profitable growth through leading execution of core strategies and cultivating value focused business partnerships with Amazon and other marketplace platforms
• Strategic and diligent forecasting, budgeting and financial business planning
• Develop and support marketplace reviews strategies to ensure product listings remain competitive from launch through maturity
• Responsible for the acquisition, analysis, and review of weekly/monthly dashboard marketplace metrics reports from all channels, including monitoring all metrics and trends influencing sell through with the objective of properly developing, adjusting and completing monthly sales forecasts
• Lead management of multiple external agencies to support rapid growth of marketplace business, with a focus on optimizing the balance of internal vs. external agency responsibilities and activities
• Launch and scale new online marketplace businesses including, eBay, New Egg, Walmart, Wayfair, etc.
• Plan model transition planning and on platform product life cycle management in coordination with the Lorex Product Management team
• Manage and collaborate with the authorized marketplace resellers to build
• Directly supervise all Online Marketplace team members and lead Marketplace-focused cross-functional collaboration with Marketing, Finance, Operations, IT, Web Operations, Sales Operations, Merchandising, Support and Product Management teams.

• Bachelor’s degree in a related field or equivalent work experience
• MBA will be considered an advantage
• 7+ years’ experience executing growth strategies for a brand selling on Amazon and other major online marketplaces
• Experience in selling direct for a reputable CPG (Consumer Packaged Goods) brand, managing reseller relationships and managing sales and operations.
• Experience with international marketplaces would be considered an advantage
• This person should be strategic, while has the skillset and willingness to get their hands dirty.
• Strong comprehensive understanding of digital media levers and metrics, and their impacts on the overall business
• Proven ability to collaborate effectively with cross-functional teams.
• Amazon Seller Central management and extensive analytics experience on an account driving multimillion dollar revenue growth per year including both FBA and FBM
• Amazon Vendor Central experience considered a plus
• Expert in content and paid marketing (A+ Contents, Brand store, Sponsored ads (Brand, Search, Display), DSP, etc.)
• Proven success developing and managing digital marketing and sales analytics processes to consistently increase Amazon revenue
• In-depth knowledge of SEO on Amazon and other online marketplaces
• Expert in eCommerce fundamentals with path to purchase journey (search, content, navigation, ratings and reviews, product assortment, promo effectiveness)
• Experienced in key promotions on Amazon (e.g. Prime Days, Lightning deals, etc.)
• Complete understanding of back-end operations including PSI (Purchase, Sales, Inventory), receivables, shipping and returns management for both 1P and 3P (FBA & FBM)
• Strong business acumen
• Strong analytical quantitative skills – experience with enterprise Amazon management/analysis tools such as Jungle Scout Cobalt, Helium 10, etc.
• Proficiency in Microsoft Office, Word, Excel, PowerPoint, Teams, Outlook, One Drive for Business
• Ability to multitask in a team oriented fast paced environment and provide outstanding customer support through effective communication with resourceful problem solving skills.
• Detail oriented and organized with excellent written and verbal communication skills and presentation skills
• Ability to cultivate strategic, long term relationships with ability to identify decision maker(s) and key staff support

The Technical Writer will be responsible for producing high quality documents, proposals, manuals, etc., and will be responsible for all stages of the document design, development and production. The successful candidate will understand how to scope out technical writing projects, working with the technical product teams to understand requirements for setup, desired use, and troubleshooting of the product. They will then execute the following publication types for print and digital to facilitate a premium, easy-to-follow end-user experience:

• Product instruction manuals
• Quick setup guides
• Online FAQs
• Support articles

The successful candidate must excel at writing, organization, proof-reading, editing, and formatting to ensure that the department always delivers audience-appropriate technical documentation with graphical components (photography, image manipulation, line art, etc.) and instructional content for device applications/interfaces. They will also act on feedback provided from reporting metrics to make improvements to print and digital support media as needed.

Duties & Responsibilities:

• Produce print and digital support documentation for new product launches.
• Produce and update online support articles leading up to a launch, as well as continually ensure content is accurate through appropriate updates.
• Perform reviews of documentation projects produced by technical writers on staff to ensure that content is complete, accurate, and meets all stylistic and branding guidelines.
• Provide sign-offs for new product launches that all documentation has been published.
• Manage vendors for CMS user guide software and translation projects with third-party translators.

Knowledge, Skills and Abilities (KSAs)

• Certificate in Technical Writing and/or Bachelor’s degree in a related field.
• Exceptional English writing skills.
• In-depth knowledge of HTML, XML, and Microsoft Office.
• Eye for design and ability to create and modify templates for accessibility and visual harmony.
• Bilingualism in French or Spanish is an asset.

Competency Profile

• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Ability to weigh the needs of separate stakeholders and identify conflicts that could lead to issues at the time of a launch.

Background Experiences

• Proven working experience as a technical writer (at least 3 years of experience preferred).
• Experience with XML-based CMS or other content management systems used for structured authoring and content reuse.
• Experience with Adobe Creative Cloud design programs, including Photoshop, InDesign and Illustrator.
• Experience with delivering training, presentations or webinars would be an asset.
• Ability to design e-learning curriculum would be welcomed.

The Technical Writer Intern will support the production of high-quality documents, proposals, manuals and online support content. The successful candidate will work with the technical product teams to understand requirements for setup, desired use, and troubleshooting of the product. They will then execute the following publication types for print and digital to facilitate a premium, easy-to-follow end-user experience:

• Product instruction manuals
• Quick setup guides
• Online FAQs
• Support articles

The successful candidate must excel at writing, organization, proof-reading, editing, and formatting to ensure that the department always delivers audience-appropriate technical documentation with graphical components (photography, image manipulation, line art, etc.) and instructional content for device applications/interfaces. They will also act on feedback provided from reporting metrics to make improvements to print and digital support media as needed.

Duties & Responsibilities:

• Produce digital support documentation for new product launches.
• Produce and update online support articles leading up to a launch, as well as continually ensure content is accurate through appropriate updates.
• Perform reviews of documentation projects produced by technical writers on staff to ensure that content is complete, accurate, and meets all stylistic and branding guidelines.

Knowledge, Skills and Abilities (KSAs)

• Certificate in Technical Writing and/or Bachelor’s degree in a related field.
• Fresh graduates and students currently enrolled in a technical writing program are welcomed
• Exceptional English writing skills.
• In-depth knowledge of HTML, XML, Acrobat and Microsoft Office.
• Eye for design and ability to create and modify templates for accessibility and visual harmony.
• Bilingualism in French or Spanish is an asset.

Competency Profile

• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Ability to work on multiple priorities with tight target-driven deadlines.
• Ability to weigh the needs of separate stakeholders and identify conflicts that could lead to issues at the time of a launch.

Background Experiences

• Previous working experience in interviewing to subject matter experts.
• Knowledge and/or experience with XML-based CMS or other content management systems used for structured authoring and content reuse.
• Knowledge and/or experience with Adobe Creative Cloud design programs, including Photoshop, InDesign and Illustrator.