Lorex Careers Banner

CAREERS

Join our team today and shape the future of security technologies to help protect the people and the things that matter most.

Lorex Careers Banner
Lorex Careers

CAREERS

Join our team today and shape the future of security technologies to help protect the people and the things that matter most.

Current Postings

Accounts Receivables and Returns Specialist

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

The Account Receivable & Returns Specialist will support the organization goals by establishing and maintaining excellent relationships with external customers and internal operational staff.

Duties & Responsibilities:

• Process, verify, and post payments and receipts for all Canadian and International customers.

• Research and resolve account discrepancies per Accounts Receivable aging report.

• Set-up new customer profiles, maintain and update customer account information in relevant company business systems.

• Conduct monthly review and collaborate with the CFO to maintain collection goals and General Accounts Receivable performance level.

• Maintain and process customer rebate (such as MDF promotional programs) in timely manner.

• Manage customer’s insurance portfolio and control credit exposure for each customer.

• Clear and offset WEB online payments (such as Visa, Mastercard, AMEX & Paypal) with sales orders.

• Process daily returns based on the information package sent out by the warehouse.

• Review and monitor all returns before posting.

• Correspond with internal and external customers, follow up on amounts outstanding and respond to inquiries, requests for information, issues and concerns on a timely basis and in a professional manner.

Requirements

 Knowledge, Skills and Abilities (KSAs)

o Undergraduate degree in Accounting or related field

o Proficient in Microsoft Office applications (Word & Excel)

o Strong attention to detail with a dedication to accuracy

o Excellent verbal and written communication skills

o Strong organizing, prioritizing and analytical skills

o Excellent customer focus, attention to detail and commitment to quality

o SAP experience is a must

Background Experiences

o 3-5 years of experience with collections, invoicing, accounts receivable, credit control and/or general accounting.

Privacy Analyst

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

Lorex is seeking a Privacy Analyst to develop, implement and operationalize a comprehensive Privacy Program across various jurisdictions. The Privacy Analyst will be responsible for promoting privacy practices and providing privacy analyses and guidance across the enterprise. The Privacy Analyst will interact with a variety of internal stakeholders from various business units, such as Engineering and Product, Marketing, E-Commerce, Customer Service, Security, Legal, IT and HR. The Privacy Analyst will also interact with external stakeholders such as vendors, and privacy consultants.

As a Privacy Analyst, the successful candidate must be able to confidently provide privacy analyses and guidance based on legal, contractual, best practice, and emerging knowledge of privacy requirements in various jurisdictions, including but not limited to Canada, US, and EU/UK. The Privacy Analyst must be able to develop privacy policies and procedures that enable Lorex to meet its privacy obligations while also aligning with business strategy. Monitoring and enforcing the Privacy Program throughout the enterprise is also a requirement.

The Privacy Analyst must be able to independently identify privacy gaps and risks as new information is presented and effectively communicate privacy requirements and associated risks to senior management.

Duties & Responsibilities:

  • Develop, implement, and update the Privacy Program across all functions of the enterprise.
  • Engage with teams across the enterprise to help them navigate through privacy considerations.
  • Develop deep expertise in our products and technologies and how they process personal data.
  • Address Data Subject Requests, privacy incidents, and inquiries.
  • Conduct Privacy Impact Assessments for new products and/or vendors
  • Lead and centralize a vendor privacy due diligence program.
  • Promote a privacy culture amongst all staff.
  • Develop and deploy privacy training and awareness to the enterprise.
  • Monitor and enforce the Privacy Program amongst all business functions.
  • Collaborate with various business functions, such as legal and security, to promote privacy

Requirements

  • Undergraduate degree is required
  • Minimum two years of experience designing, building, and administering privacy programs in private sector
  • Knowledge of global privacy regulations, standards and frameworks, in particular, in Canada, U.S., and Europe
  • Project management skills
  • Superior written and oral communications, interpersonal, customer-service and conflict resolution skills
  • Experience developing and implementing privacy protocols, policies and procedures
  • Experience with process development and an ability to scale those processes
  • Experience interpreting and applying statutes and regulations applicable to privacy
  • Strong critical/analytical thinking, problem-solving, dispute resolution and negotiation skills; capable of multitasking, balancing the need to resolve issues quickly with an effective and thorough analysis.
  • Excellent computer skills utilizing office productivity tools including email, word processing, database and spreadsheet applications
  • CIPP Certification is preferred. Experience in Privacy Tools beneficial
  • Experience in consumer electronics and ecommerce will be considered an advantage
  • Experience collaborating with information security teams will be considered an advantage


Lorex welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Social Media Coordinator

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

Reporting to the Omni-Channel Marketing Manager, the Social Media Coordinator is responsible for the overall execution and coordination of Lorex’s social media platforms. Including monitoring all social media accounts, respond to and track inquiries and follower responses, construct corporate messaging and be the voice of Lorex through the social media channels.

This role will also be responsible for drafting corporate and branding communication material. They will draft strategic media messaging for both corporate and brand initiatives and assist with social media influencer and media inquiries.

Duties & Responsibilities:

Social Media:

  • Acts as a strategic lead for all social media platforms for content creation and execution
  • Executes content to achieve social media goals for overall strategy
  • Creates and follows a comprehensive social media content calendar
  • Monitors and manage all communication on social media channels (Facebook, Instagram, Youtube, LinkedIn, Twitter and TikTok)
  • Coordinates, tracks and responds to all customer inquiries
  • Create content and text copy for all social media channels
  • Researches market trends and executes leading social media practices
  • Coordinate with marketing team for additional content creation (ie. Graphic designers, Videographer)
  • Provide a weekly update of social media analytics, customer complaints or inquiries and trends
  • Collaborates with cross-functional teams to ensure promotions, product launches and content is consistent
  • Provides rapid response during periods of high-volume customer complaints and communication
  • Creates and executes social media communication strategies to increase positive brand awareness
  • Creates campaigns for user generated content and for increase positive product review
  • Conduct industry research and suggests movement and trends
  • Leads influencer partnerships and assists with content creation
  • Advises on target personas and audience engagement trends
  • Provides support and assistance with review units and product features
  • Responsible for organizing technical support and product assistance to scheduled review units

Communications and Public Relations:

  • Contributes to the creative development of strategic media messaging
  • Drafts and edits media advisories and releases
  • Drafts corporate and brand communication material as needed
  • Drafts media pitches for product features, review units and corporate articles
  • Assists with scheduling media interviews and events
  • Provides assistance with copywriting as needed
  • Contributes to mass communication ideation
  • Executes accurate background information, briefing documents and data sheets for media publications and journalists
  • Drafts and assists with Spokesperson communications and responses
  • Assists with logistical items for media review units

 

Requirements

  • Knowledge, Skills and Abilities (KSAs)

    o Undergraduate Degree in Communications or Marketing

    o 2-4 years of experience in social media/communication

    o Experience with Photoshop, Microsoft Office, Social Media Analytic platforms are an asset

    o Experience with film production and executing video content an asset

    Competency Profile

    o Ability to act quickly and respond in a respectful and insightful way to customer inquires

    o Ability to always keep a professional tone and manner throughout communication with customers and followers

    o Ability to strategically and proactively create social media content in line with product launches

    Background Experiences

    o Excellent written and verbal communication skills

    o Experience with executing Social Media Content

    o Experience in Public and Media Relations

    o Strong interpersonal skills, ability to work on multiple tasks and proven organizational and time management skills

    o Creative and innovative thinker with an ability to adapt to social media changes and trends

    o Efficient time management skills and ability to work under tight deadlines

    o Excellent writer and editor

    o Ability use appropriate tone and voice across different platforms and needs

    o Ability to work in a team setting and collaborate with cross-functional teams

     

Senior Accountant

  • Full-time · Mid-Senior level
  • Markham, ON (Hybrid)

Job Summary

The Senior Accountant is responsible for all areas relating to general accounting and financial reporting. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial reporting and statements. This position addresses tight deadlines and a multitude of accounting activities including general ledger preparation, reporting (financial, compliance, regulatory, tax), year-end audit preparation, and the support of budget and forecast activities.

Duties & Responsibilities:

  • Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
  • Ensure an accurate and timely monthly, quarterly and year end close.
  • Ensure the timely reporting of all monthly financial, compliance, regulatory and tax information.
  • Ensure all key financial reconciliation are performed in a timely and accurate manner.
  • Supports budget and forecasting activities.
  • Collaborates with the other finance department members to support overall department goals and objectives.
  • Valuating, developing, and improving department controls, ERP systems, and procedures to increase accuracy and efficiency.
  • Work closely with Accounting Group in overseas HQ to streamline the financial reporting and GAAP conversion process.
  • Advises staff regarding the handling of non-routine reporting transactions.
  • Work with the team to ensure a clean and timely year end audit.
  • Assist in development and implementation of new procedures and features to enhance the workflow of the department.
  • Provide training to new and existing staff as needed.
  • Support senior management with special projects and workflow process improvements.

 

Requirements

Knowledge, Skills and Abilities (KSAs)

  • Bachelor’s degree or higher in Accounting, Business, Finance or equivalent
  • Good knowledge of US / Canadian GAAP and IFRS
  • Strong Microsoft Excel skills
  • Excellent analytical and problem-solving skills

Competency Profile

  • Self-motivated and ability to work to deadlines with good prioritization and time management skills
  • Ability to deliver high quality documentation with good attention to detail.

Background Experiences

  • 6+ years of progressive accounting experience
  • Prior working experience in public accounting firm or multinational companies preferred
  • Qualified accountant (CPA / CA / CMA or equivalent) is a requirement
  • Experience with SAP strongly preferred

Accounting Manager

  • Full-time · Mid-Senior Level
  • Markham, ON (On-Site)

Job Summary

The Accounting Manager is responsible for all areas relating to financial reporting. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial reporting and statements. This position addresses tight deadlines and a multitude of accounting activities including general ledger preparation, reporting (financial, compliance, regulatory, tax), year-end audit preparation, and the support of budget and forecast activities.

Duties & Responsibilities:

  • Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
  • Ensure an accurate and timely monthly, quarterly and year end close.
  • Ensure the timely reporting of all monthly financial, compliance, regulatory and tax information.
  • Ensure all key financial reconciliation are performed in a timely and accurate manner.
  • Supports budget and forecasting activities.
  • Collaborates with the other finance department members to support overall department goals and objectives.
  • Valuating, developing, and improving department controls, ERP systems, and procedures increase accuracy and efficiency.
  • Work closely with Accounting Group in overseas HQ to streamline the financial reporting and GAAP conversion process.
  • Advises staff regarding the handling of non-routine reporting transactions.
  • Work with the team to ensure a clean and timely year end audit.
  • Assist in development and implementation of new procedures and features to enhance the workflow of the department.
  • Provide training to new and existing staff as needed.
  • Support CFO with special projects and workflow process improvements.

Requirements

Knowledge, Skills and Abilities (KSAs)

  • Bachelor’s degree or higher in Accounting, Business, Finance or equivalent
  • Good knowledge of US / Canadian GAAP and IFRS
  • Knowledge or prior working experience with US tax including Federal, State & Sales tax is preferred
  • Advanced Microsoft Excel skills
  • Excellent analytical and problem-solving skills

Competency Profile

  • Self-motivated and ability to work to deadlines with good prioritization and time management skills
  • Ability to deliver high quality documentation paying attention to detail.

Background Experiences

  • 6+ years of progressive accounting experience with 3+ years being in a supervisory role
  • Prior working experience in public accounting firm or multinational companies is preferred
  • Qualified accountant (CPA / CA / CMA or equivalent) is preferred
  • Experience with SAP strongly preferred

Key Competencies:

Connects:

· Builds trust and establishes rapport with diverse colleagues and customers by listening, understanding their needs, and following through on commitments.

· Works effectively with people who have different perspectives, backgrounds and abilities while encouraging constructive dialogue and being sensitive and receptive to diverse views and opinions.

· Builds mutually beneficial working relationships to foster a positive and inclusive culture and engages with internal and external customers and stakeholders representing a variety of interests.

Teamwork:

· Works with others to share expertise and achieve outcomes that benefit the organization.

· Demonstrates strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building".

Inspires:

· Creates a shared vision by soliciting and valuing diverse input obtained from each team member on the vision of their work and the team.

· Uses a broad range of communication strategies and methods to communicate vision with enthusiasm and clarity, and to inspire confidence and generate commitment.

· Helps the team to embrace different perspectives, experiences and backgrounds by modeling positive leadership behavior and encouraging full participation.

Self-Awareness:

· Proactively seeks and obtains ongoing feedback to help understand ones' own strengths and development areas to work more effectively with team/department managers/clients.

· Understands and is aware of one’s emotions and the impact these emotions may have on others.

· Reflects on feedback and lessons learned and uses acquired knowledge in working with team members to achieve personal and professional growth.

Delivers:

· Ensures the timely delivery of programs, projects, and services, effectively adapting to tight deadlines and sudden changes in priorities to accomplish objectives.

· Plans for possibilities and contingencies, identifying opportunities and problems to ensure that best results are achieved.

· Recognizes and makes best use of the diverse skills, abilities, experiences of team members to achieve best outcomes.

Transforms:

· Takes initiative and sustained action to ensure the successful implementation of change by shifting strategic focus and embracing new ideas and building on past knowledge and success.

· Fosters a team environment where all are encouraged to think creatively and new and diverse ideas and approaches are heard, valued and considered for implementation.

· Seeks performance feedback and opportunities to invest time and effort to learn and expand knowledge to improve performance.

Accountability:

· Takes responsibility for clarifying the expectations of others

· Acknowledges how personal decisions, actions and standards of performance influence work accomplishments

· Accepts responsibility for work accomplishments

· Recognizes changes required to achieve better results going forward.

Creativity/Innovation:

· Identifies and evaluates unique ways to improve the organization (cost reductions, use of resources, policies/procedures, products), generating useful new ideas, approaches or techniques.

Integrity:

· Adheres to ethical standards and integrates Lorex values, principles and standards into practices and business transactions.

· Creates honest, trusting and successful working relationships with others inside and outside the organization and conducts all affairs with personal and professional integrity.

· Promptly addresses issues about discrimination, harassment, and unfair treatment and does not allow personal assumptions, biases and/or complaints to impact any work-related decisions in the team.

Product Marketing Specalist

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

Reporting to the Senior Marketing Manager, the Product Marketing Specialist will be a strategic thinker who is responsible for the planning, implementation and execution for of all product launch marketing activities. The successful candidate will have strong organizational skills with the ability to build comprehensive critical paths and workback schedules to achieve crucial marketing deadlines. A successful candidate will have a strong creative side that can assist in development of product positioning with the ability to convert technical product specifications into relatable consumer benefits.

This role will participate with Product Gating and lead Go-To-Market Meetings for key product launches to keep all necessary Stakeholders informed with marketing direction and plans and to keep all activities on track. This individual will be a strong team player and will have the ability to lead projects while coordinating with various departments.

Duties & Responsibilities:

Product Marketing

  • Develop marketing product briefs and assist with creative development, including content, marketing material, and key messaging
  • Work cross-functionally with other departments for product testing, usability and information for development of marketing material and written usability analysis
  • To work with products to identify unique product offerings to act as lead Marketing direction for product launches and creative
  • Assist with product positioning to identify unique market stance for successful marketing collateral creation
  • Assign and manage marketing projects in collaboration with Graphic Designers, Video Production Artists, Social Media Coordinators, Digital Marketing, and Product Management
  • Collaborate with development sessions for creation of product identities, slogans, and creative appeal
  • Lead Go-To-Market Meetings and prepare tracking documentation to keep all stakeholders informed
  • Conduct research on competitor’s channels, including product advertising, websites, models and other related activities and report findings and market trends
  • Attend/represent Marketing department Product Gating meetings

Content Marketing

  • Responsible for creation of enhanced branded content for multiple channels such as Retail channels through Syndigo and Amazon
  • Participate with content and positioning development sessions and develop creative to be used across omni-channel
  • Execute comprehensive media campaigns across multiple platforms, including: social, web, PR, retail channels
  • Assisting with content across Lorex’s website, retail, social media, ad networks, affiliates, retail partners, video scripts, etc.
  • Identify and respond to content gaps to support sales and marketing campaigns
  • Collaborate with Social Media and Video Production team in conceptualizing, creating, and executing social media and video content and align content with product launches and key promotions
  • To assist with product logistics for review units for Public Relations reviews and articles

Project Management

  • Responsible for tracking multiple projects and reporting on project status
  • Assist with marketing work-back schedules, critical paths, and media schedules
  • Assist with execution elements of company branding and marketing plans
  • Create strong processes and demonstrate effective project management skills to drive execution cross-functionally
  • Responsible for the scheduling of the creative team and organizing the priority of
  • and deadlines
  • Maintain creative calendar and scheduling: Keep track of each phase of a project, ensuring the creative team has the resources needed to complete their task(s) in a timely and efficient manner
  • Review and ensure incoming creative requests are submitted with all the necessary info, assets and adhere to content process; Support the content copywriter to create well documented and through product briefs
  • Ensure proper deadlines are provided and efficiently communicate priority levels
  • effective project management tools and the candidate needs to be able to leverage content platforms to optimize strategic execution & project management
  • General administrative duties and organization of projects

Retail Marketing

  • Assist with executing deliverables for key retail roll-outs
  • Responsible for logistical items for point of purchase displays and pallets such as facilitating product and dummy units and dimension requirements for retail teams
  • Responsible for marketing material for retail set up forms and other documentation requirements
  • Assist with execution of retail point of purchase deliverables and ensure accuracy of messaging, specifications and branding
  • To work with Sales on additional brand and product elements to assist with product pitch documents
  • Assist with sourcing partners that understand Lorex business and strive to achieve top tier customer service and drive sales growth

Requirements

Knowledge, Skills and Abilities (KSAs)

o University business or marketing undergraduate degree

o Strong English writing skills

o Strong project management skills

o Highly organized and detail-oriented

o Excellent verbal skills including meeting facilitation, presentations, and employee communication

o Demonstrated ability to craft strategic launch market plans and work with key stakeholders on development through to execution

o Ability to quickly shift priorities and focus based on changing business needs

· Background Experiences

o Minimum of 2-4 years of marketing and project management experience

o Proven experience creating and executing product launches

o Proven Project Management experience (PMP would be considered an advantage)

o Experience in consumer electronics is considered an asset

o Experience with content management tools and product syndication platforms such as:

o Hands on management and creation of syndicated digital content on Syndigo platform; creation of enhanced rich media for key retail channels

o Experience with designing Amazon content

o Familiarity with AODA (Canada) and WCAG 2.1 Level AA (USA)- website content compliance for accessibilities

o On-going content optimization across all platforms on a regular basis

o Proven experience in Retail and eCommerce

o Experience in both direct to consumer (B2C) and business to business (B2B) marketing

· Competency Profile

  • Ability to effectively interact with senior management, customers, sales associates
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to manage multiple projects and coordinate with different departments
  • Ability to be a team player and resilient while being able to adapt to a variety of different situations
  • Ability to be creative, receive feedback, and complete tasks with a can-do attitude
  • Possess a technical aptitude and distill complex inputs into actionable plans
  • Highly organized
  • Strong project, people management and collaboration skills
  • Empower, manage, train, develop and inspire direct reports, contributing to a positive morale and team momentum
  • Strong organizational skills with the ability to multi-task and evaluate priorities to meet critical deadlines.

Product Manager

  • Full-time · Mid-Senior Level
  • Markham, ON (Hybrid)

Job Summary

Lorex is looking to build the next generation of innovative solutions for our customers in a very competitive market. As a Product Manager, you will develop a deep understanding of our customer’s needs and our solution portfolio, and use this knowledge to define, execute, and deliver a product roadmap within CCTV and IoT product categories that supports the business goals of the company. The right person for this role is customer-obsessed, has solid experience delivering successful projects, is able to manage deadlines and risks across a global team, and communicate effectively with stakeholders. This role is inherently cross-functional working closely with retail and ecommerce sales teams as well as marketing and technology teams. Lorex has a fast-paced environment and requires someone who is flexible, energetic, analytical, detail-oriented, and is comfortable managing communications across several teams and levels.

Responsibilities

  • Lead the development of the product line strategy and vision supported by internal and external analysis
  • Determine how consumers can and will interact with Lorex devices in their homes and businesses and develop accessories that can improve that experience
  • Define creative, high quality, product roadmaps based on company strategy and vision
  • Lead end-to-end product management process for your product category, from product/market requirements product launches and through product lifecycle management
  • Build strategic relationships with new and existing vendors to further the overall portfolio strategy
  • Track performance of products with weekly/monthly/quarterly analytics across channels, sub-categories, price points
  • Engages the various teams regularly to uncover new opportunities and areas for improvement
  • Continuously work to optimize the portfolio with a focus on growth and margin
  • Generate costing, pricing and margin analysis for new product launches to ensure company goals are met
  • Work closely with fellow product managers, suppliers and the marketing team to deliver products to market
  • Collaborate with Sales, Marketing, QA, Engineering and Tech support to meet the overall goals of the company

Requirements

Knowledge, Skills and Abilities (KSAs)

  • Bachelor’s Degree in Computer Science, Engineering, Business or other relevant area
  • Track record in balancing out product priorities against budget and timelines
  • Strong verbal and written communication and presentation skills with demonstrated experience dealing with multiple varying opinions and engaging and influencing senior executives
  • Proven track record of teamwork and willingness to roll up one’s sleeves to get the job done in a fast-paced, dynamic environment
  • Experience working closely with technical and non-technical team members
  • Experience with Product Management methodologies including Stage-Gate process and Agile will be considered an asset
  • Experience with Project Management tools and methodologies. PMP will be considered an advantage
  • Knowledge of Jira, SAP, product information systems (PIM) will be considered an advantage
  • Excellent working knowledge of MS Office / Office 365

Background Experiences

  • Proven working experience as a Product Manager with at least 3 years experience
  • Five or more years of experience in managing strategic supplier relationships and contracts
  • Solid understanding of retail and ecommerce merchandizing, including accessories and add-on products
  • Strong familiarity with the fundamentals of product life cycle management
  • Experience with Audio/Video/CCTV products would be considered an advantage
  • Proven experience with product categories such as cables, batteries, solar panels, hard drive and sensors would be considered an advantage
  • Experience in the IoT (Internet of Things) / Smart Home industry considered an asset, especially experience with security products e.g. wire free cameras, sensors and related accessories

Competency Profile

  • Ability to manage multiple projects with varying priorities at one time – to deliver results on time and within budget
  • Strong collaborator who is motivated by working cross-functional teams and is a natural leader for their business unit team
  • Team player and clear & concise communicator
  • Strong project management, negotiation and communication skills
  • Capacity to get things done at short notice while collecting information from a variety of internal and external sources

 

Come Work With Us

There's work and then there's life outside of work. This balance is incredibly important to us, which is why we offer many ways to help support all of our employees.    

Benefit Plans

RRSP matching

Vacation & Personal Days

Employee Discounts