Contact

We’re here to help - from sales to support.

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Lorex Product Support

Password Reset

Product Compatibility

Return Portal

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Lorex Installer Network

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1.888.425.6739

sales@lorex.com

Chat

sales-support@lorex.com

North American Customers

Technical Support

Get expert help with the setup, configuration, or warranty of your Lorex product.

Mon - Fri: 10:00 am - 9:00 pm EST

Sales

Speak to a sales agent regarding product questions or custom orders.

Mon - Fri: 8:00 am - 11:00 pm EST


Sat - Sun: 9:00 am - 9:00 pm EST

Sales Support

Inquire about your order or the return of a Lorex product.

Mon - Fri: 8:00 am - 11:00 pm EST


Sat - Sun: 9:00 am - 9:00 pm EST

Phone Navigation Shortcuts

Step 1

Select Language

For English, press 1

For Spanish, press 2

For French, press 3

Step 2

Choose Support

For Technical Support, press 1

For Sales and Sales Support , press 2

Step 3

Choose Type of Sales Support

For Sales, press 1

For Sales Support, press 2

Media Inquiries

For media inquiries and questions please contact: pr@lorex.com

Mailing Address

250 Royal Crest Ct, Markham, ON L3R 3S1, Canada

International Customers

Australia

Mexico

Mon - Fri: 9:00 am - 8:00 pm CST

United Kingdom

Mon - Fri: 1:00 pm - 10:00 pm UTC