Extremely disappointed in technical department
"Extremely disappointed in technical department and customer service. The unit I purchased directly from Lorex on 22nd June 2026 was defective. Your technical staff took awhile to realize there was a problem and then had to call customer service who processed the warranty and promised to send an email within 24 to 48 hours. This never happened and I had to call thrm again today 6th July. I hope to hear bavk frombthem in snother 34 to 48 hours!"

